Joanna Ratcliffe

How P+B can help save you time and hassle over the life of your vehicle contract. 

P+B have a dedicated Client Services team, tasked with removing the hassle around your in-contract queries, The team will be in touch with you throughout your contract to check all is well and offer any support or advice as required. 

Client Services can assist you with: 

  • Additional services and support such as insurance, maintenance packages and early release from contract implications. 
  • In Life Contract queries and amendments. 
  • Car Return Management. 
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Joanna Ratcliffe Key Account Client Services Lead

Why Jo is a great fit:

  • Jo has been with P+B for 6 years and understands the vehicle contract market space, providing expertise in all aspects of contract management and support. 

  • She has built key relationships with finance companies and manufacturers to offer additional support in all areas of your finance and vehicle supply. 


FUN FACT: Jo enjoys sea swimming, running and taking time out in East Lothian with her kids and dogs.